If you want to succeed, it’s time to get creative about customer service and reshape the culture around serving the customer.

The dash between your years of birth and death matter most; make those moments in between count.

This collection of wisdom—echoing the integrity, strength of character, and passion of extraordinary men and women—makes the perfect gift.

Learn from nature to make teamwork, loyalty, and communication the norm rather than the exception for your team.

Much of your life’s satisfaction comes down to the quality of your relationships. Employ the 100/0 principle to improve these relationships exponentially.

If you want success in your life, the most important asset you can have is the ability to control attitude despite the circumstances.

Be the one to embrace and realize change for you and your team. Inspire your team to stop conducting business as usual.

Weather the adversity in your life by choosing gratitude and dancing in the rain.

Unwind with the stories that tug at the strings of your heart and celebrate living life to the fullest.