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    • Inspirational Messages
      Inspirational Quotes

      These inspirational quotes will help keep you motivated to be your best self at work, at home, and everywhere in between!

    • 10 Golden Rules of Customer Service book

      “If the customer comes first, there is a good chance the customer will come back.”

      “Most people will use your service once. The key is to get them to use your service forever.”

      “When you take care of customers, they will be loyal forever.”

      “If you can't find the time to do it right, you will never find the time to do it over.”

      “The more you know about the people you serve, the better you serve the people you know.”

      “You are the architect of your client's happiness.”

      —From the inspirational book The 10 Golden Rules of Customer Service by Deb Duncan and Todd Duncan.

    • The Leadership Secrets of Hamilton book

      “Perserverance and spirit have done wonders in all ages.” -George Washington

      “It is of great importance to set a resolution, not to be shaken, never to tell an untruth.” -Thomas Jefferson

      “In a multitude of counselors there is the best chance for honesty, if not wisdom.” -James Madison

      “The sacred rights of mankind are not to be rummaged for, among old parchments, or musty records. They are written...by the hand of the Dininity itself, and can never be erased or obscured by mortal power.” -Alexander Hamilton

      —From the inspirational book The Leadership Secrets of Hamilton by Gordon Leidner.

    • Every Monday Matters book

      “None of us chose to be born, but we all get to choose how to live.”

      “Our words, our actions, and our thoughts all matter and have lasting ripple effects.”

      “There are endless opportunities to be better at being human.”

      “Everyone has a story, and everyone's story is unique.”

      “Kindness alone can change the world.”

      —From the inspirational book Every Monday Matters by Matthew Emerzian.

    • Keep It Simple book

      “Focus means clarity. Clarity means knowing what is most important.”

      “Successful people have the ability to make the complicated simple. That's one of the main reasons for their success.”

      “In business, if you can win on the basics, you win it all.”

      “Our work is like the sun. It doesn't burn bright until brought to a focus.”

      “We may not always control circumstances around us, but we always have total control over our perceptions of those circumstances.”

      —From the inspirational book Keep It Simple by Joe Calloway.

    • The 10 Stories Great Leaders Tell book

      “Every great leader is a great storyteller.”

      “The most important part of being a great storyteller is knowing what stories to tell.”

      “Stories are uniquely effective at helping leaders get ideas across in a way that will move people to action.”

      “Convincing people to change is hard work. Fortunately, storytelling is one of the best change agents leaders have at their disposal.”

      —From the inspirational book The 10 Stories Great Leaders Tell by Paul Smith.

    • The Happiness Hack book

      "Happiness is not a station you arrive at, but a manner of traveling."

      "Take a second. Think whatever you want. It's your brain. Make yourself at home in it."

      "What many of us mistake for depression is actually a need to be understood, or to see desires come to fruition."

      "Mastering your mind is about…clearing away the noise and working with your brain to move through challenges and resistence."

      "Knowing why you're doing something is a big step toward deciding what you want to do and how."

      "See [resistance] for what it is: not a dead end, but a roadblock you can get around."

      —From the inspirational book The Happiness Hack by Ellen Petry Leanse.

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