When your employees think of your leadership style, what do they see? Someone focused only on going up the organizational ladder? Or a servant leader…someone committed to serving both your customers and your employees?
In 1982, Jan Carlzon had just been named the CEO of Scandinavian Airlines. His company was in trouble. They had just been ranked by a consumer poll as the worst airline in the world. Last in service, last in dependability, and last in profits as a percentage of sales. Yet one year later, in the same poll, they were ranked number one in all three categories. What happened?
The more attention you pay to a behavior, the more it will be repeated. Accentuating the positive and redirecting the negative are the best tools for increasing productivity.
"5 Ways to Inspire Change"
from Change Is Good...You Go First
by Mac Anderson and Tom Feltenstein
Change is not easy, but it is simple. Things will always change. We don’t have a choice about that, but we do have a choice on how we react to change; and, as a leader, whether or not we choose to create change. The choice really boils down to this… either we manage change or it will manage us. With these 5 tactics, you can inspire your team through any organizational change.
Walk away from outdated beliefs and practices and Forget for Success.
Focus on Your Strengths and make them all they can be.
Lead with Speed and never underestimate the significance of early victories.
Recognize Personal Accountability for your behavior and results.
Have the courage to Take Calculated Risks.
Respect the Growing Process by recognizing that change takes time to root.
Interested in learning more? Check out Change Is Good...You Go First for more ways to inspire change.
Your company is only as good as the people who work there.
And one of your greatest challenges as a leader is finding creative ways to
keep them motivated and moving toward a common goal.
