As knowledge workers, the raw material of our work is thinking. Whether our jobs require us to calculate, analyze or create, our brainpower drives the work we do.
If you’re a company leader, chances are you’re unintentionally undermining your team’s productivity. First of all, it’s not your fault.
In many companies, speed of response time is a success metric not only for customer service teams, but for all teams. Based on my work with thousands of leaders over the past two decades, I can tell you that when your team members respond faster, it certainly doesn’t mean they are providing better responses to either internal or external stakeholders.
Struggling with the winter blues? You’re not alone. After a disrupted Christmas and another month of soaring bills, we’re feeling the hangover. Fearne Cotton explains why it's time to stop punishing ourselves.
A classic 80s/90s suburban childhood full of school-packed lunches, chats on house phones and the odd camping holiday thrown into the mix. Yet Mum was always up for the extraordinary, often desperately seeking it out.
