212 Service

The 10 Rules for Creating a Service Culture

As low as $13.95
STCFG1276
Rating:
100 % of 100

Ships worldwide

View Shipping Details

Contact us for special corporate discounts and for bulk eBook purchases at 1-800-900-3427, Option 1 or by email.

Overview

Simple Truths Exclusive Logo
212º Service
is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience. Learn how extraordinary results can begin with one small change and lead to customer service success. The concept is simple: At 211º, water is hot. At 212º, it boils. And with boiling water comes steam. And steam can power a locomotive. That one extra degree makes the difference and can separate the good from the great.

The 212º concept is vividly illustrated through powerful stories that will engage the hearts and minds of yourself and your team. The ten rules for creating a service culture will motivate your business to take customer service to the next level. Want to learn more about the 212º concept? Try 212º The Extra Degree!

*All paperback orders will require 5 business days for processing before shipping.



FREE Discussion Guide

Try using 212º Service as part of your next training event, team meeting or book club! Our free discussion guide is the perfect companion to the book, and will help you get the most out of your event. Included are discussion points and questions that will help guide your team through this book. Download the guide now!

Product Details

  • Hardcover
  • Size: 6.5" x 6.5"
  • Pages: 110
Write Your Own Review
You're reviewing:212 Service
Your Rating
All content and design copyright © Simple Truths 2021. All Rights Reserved. View our Privacy Policy and Terms of Use.