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The How of Wow! Collection

"I purchased the book for all of our sales staff because customer service is so important! We want our sales staff to create a WOW experience for all of our clients." -MGT Sales

It seems that the secrets behind world-class service are often just that—secrets! But in The How of Wow!, award-winning author John J. Murphy shares ten secrets behind world-class service. The How of Wow! collection challenges you to differentiate your organization from the pack and shows you how to make “wowing” customers the rule, rather than the exception.


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  1. The How of Wow! – Secrets Behind World Class Service

    $15.95 As low as: $11.00

    “Lots of great ideas to keep you on the top of your game in business.”–Chris

    When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

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  2. The How of Wow! Customized Paperback Book – Secrets Behind World Class Service

    $19.99 As low as: $7.99

    When was the last time you were “wowed” by service? Now with unique personalization, develop lasting relationships in your customer base.

    Learn More
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