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    Customer Experience

    Customer Experience

    Help your team provide the ultimate customer experience and leave a lasting impression of your brand.

    Use Simple Truths, a 1-hour read, for essential takeaways on:

    • Customer Satisfaction
    • Effective Communication
    • Positive Attitude
    • And More!

    Discussion Guides for Training
    Custom Books
    Videos for Training
    Corporate Discounts


    1. Stress Is a Choice Paperback* – *All paperback orders will require 5 business days for processing before shipping.* 10 Rules to Simplify Your Life

      $15.95 As low as: $11.00

      “Such a good book that we use in our Leadership Training Programs, I purchase large quantities for our classes.” — Kathy

      If you feel like your stress levels are off the charts, author David Zerfoss has a new perspective for you that can change your life.

      Learn More
    2. Goals – The 10 Rules for Achieving Success

      Special Price $10.00

      Regular Price: $15.95

      “I finally wrote down my goals and am sticking to them. Love the book.”–Anonymous

      Use a better method of goalsetting; take more calculated steps in reaching the goals you have set for yourself.

      Learn More
    3. The How of Wow! – Secrets Behind World Class Service

      $15.95 As low as: $11.00

      “Lots of great ideas to keep you on the top of your game in business.”–Chris

      When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

      Learn More
    4. Create a lasting service culture that is both simple, effective, and has "wowed" customers.

      Learn More
    5. Half-Full – Your Perception Becomes Your Reality

      Special Price $10.00

      Regular Price: $15.95

      “Helped in changing my perception… which I was holding onto for a long time.”–Yogesh Vaghani

      Make your perception of the world the reality that brings you closer to your goals.

      Learn More
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