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    Chocolate Day Sale

    Chocolate Day (observed July 7th) is about celebrating the wonder that is chocolate. Get a bite-sized deal with this sweet variety of motivational books (including customer experience, employee experience, sales/marketing and training/development) at 30% off from now until July 7th*. Add any combination of three of these books to your cart and apply code SWEET30.

    *Offer valid through 07/07/2019 at 11:59 p.m. CST. Offer cannot be combined with any other promotion or offer, including the Elite Club member discount.
    1. 212 Service – The 10 Rules for Creating a Service Culture

      $15.95 As low as: $11.00

      “Most of our questions are answered by this simple philosophy.”–Bill Danner

      Employ the extra degree philosophy to create an excellent service culture for you and your team.

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    2. The Simple Truths of Service – Inspired by Johnny the Bagger

      $15.95 As low as: $11.00

      “The simplest way to explain great customer service.”–Laura

      If you want to succeed, it’s time to get creative about customer service and reshape the culture around serving the customer.

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    3. The 100/0 Principle – The Secret of Great Relationships

      $15.95 As low as: $11.00

      “A…universal application for personal and professional relationships.”–Thomas Morgan

      Much of your life’s satisfaction comes down to the quality of your relationships. Employ the 100/0 principle to improve these relationships exponentially.

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    4. Wisdom of Wolves – Leadership Lessons from Nature

      $15.95 As low as: $11.00

      “An excellent presentation on teamwork and a wonderful resource.”–Kiluba

      Learn from nature to make teamwork, loyalty, and communication the norm rather than the exception for your team.

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    5. The $6,000 Egg (Paperback* and eBook only) – *All paperback orders will require 5 business days for processing before shipping.* The 10 New Golden Rules of Customer Service

      $15.95 As low as: $11.00

      "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life." – Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

      Approach each of your interactions as an opportunity to forge strong ties and see your reputation rise from mediocre to stellar in no time.

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    6. Try Different, Not Harder – 15 Rules for Mastering Change

      $15.95 As low as: $11.00

      “Simple principles to take advantage of change.”–Pat Tran

      Accept change as a positive reality, and develop a new strategy to achieve your personal and professional goals.

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    7. Keep It Simple – Unclutter Your Mind to Uncomplicate Your Life

      $15.95 As low as: $11.00

      #1 Pick, Forbes.com Top Ten Business Books of 2016

      Take charge of your own goals and agenda by eliminating distractions and focusing on the task at hand.

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    8. Companies Don't Succeed, People Do – 50 Ways to Motivate Your Team

      $15.95 As low as: $11.00

      “A valuable resource in working with my employees.”–Bob

      The best way to guide your team to success is to respect, trust and invest in each team member. Create an environment that promotes and promises success.

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    9. Millennials vs. Boomers – Listen, Learn, and Succeed Together

      $15.95 As low as: $11.00

      “Great information…from both the Baby Boomer and Millennial!”–Kathy

      Discover insights that promote positive understanding between seemingly disparate generations that currently lead the workforce.

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    10. The 9 1/2 Principles of Innovative Service

      $15.95 As low as: $11.00

      “Makes you start thinking about what can we do better to serve our clients and make a lasting impression on them.”–Barry

      An engaging instruction manual and inspirational guide for making service an experience that causes your customers to swoon, smile, and sing your praises.

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