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Improve Customer Service

Improve Customer Service

Find inspiring ideas for your next customer service training with our customer service works. Our books on customer service can help across the spectrum of service. Use a specific title as a boost of inspiration for your team, or use the books as a takeaway from the training to help instill the idea that great customer service is an important part of your business.

Use Simple Truths customer service books to: 

  • Build a culture that "wows" your customers
  • Learn how to make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
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  1. 212 Service – The 10 Rules for Creating a Service Culture

    $15.95 As low as: $11.00

    “Most of our questions are answered by this simple philosophy.”–Bill Danner

    Employ the extra degree philosophy to create an excellent service culture for you and your team.

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  2. The Simple Truths of Service – Inspired by Johnny the Bagger

    $15.95 As low as: $11.00

    “The simplest way to explain great customer service.”–Laura

    If you want to succeed, it’s time to get creative about customer service and reshape the culture around serving the customer.

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  3. Attitude Is Everything – Ten Rules For Staying Positive

    $15.95 As low as: $11.00

    “Fun, creative, motivating, and inspiring.”–Anonymous

    Attitudes are contagious. Is yours worth catching? Build a happier you!

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  4. The How of Wow! – Secrets Behind World Class Service

    $15.95 As low as: $11.00

    “Lots of great ideas to keep you on the top of your game in business.”–Chris

    When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

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  5. The $6,000 Egg – The 10 New Golden Rules of Customer Service

    Special Price $12.00

    Regular Price: $15.95

    As low as: $11.00

    “Details how the right type and kind of service can work for you in all aspects of life.”–Rick

    Approach each of your interactions as an opportunity to forge strong ties and see your reputation rise from mediocre to stellar in no time.

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  6. The 9 1/2 Principles of Innovative Service

    $15.95 As low as: $11.00

    “Makes you start thinking about what can we do better to serve our clients and make a lasting impression on them.”–Barry

    An engaging instruction manual and inspirational guide for making service an experience that causes your customers to swoon, smile, and sing your praises.

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  7. The Power of Attitude

    $15.95 As low as: $11.00

    “It is sure to pick anyone up who is feeling down.”–Christine Moyer

    Manage your energy levels, reduce your stress, and attack your fears with the power of attitude!

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  8. Customer Love – Great Stories About Great Service

    $15.95 As low as: $11.00

    Create a lasting service culture that is both simple, effective, and has "wowed" customers.

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  9. The Power of Positive Doing – Getting Good at Getting Results

    $15.95 As low as: $11.00

    “Clients…don’t want to put it down.”–Liz

    You can actually change your thoughts and attitudes by taking positive ACTION, no matter what you’re thinking or feeling!

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  10. 212 The Extra Degree

    $15.95 As low as: $11.00

    “212 is the motto of my business and I make sure it is evident on every job.”–Anonymous

    At 211°, water is hot. At 212°, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree in life makes the difference.

    Learn More
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