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    Improve Customer Service

    Improve Customer Service

    Find inspiring ideas for your next customer service training with our customer service works. Our books on customer service can help across the spectrum of service. Use a specific title as a boost of inspiration for your team, or use the books as a takeaway from the training to help instill the idea that great customer service is an important part of your business.

    Use Simple Truths customer service books to: 

    • Build a culture that "wows" your customers
    • Learn how to make a lasting impression on clients and customers
    • Discover how service principles apply to all aspects of life
    • Create an organization customers will rave about
    1. 212 Service – The 10 Rules for Creating a Service Culture

      $15.95 As low as: $11.00

      “Most of our questions are answered by this simple philosophy.”–Bill Danner

      Employ the extra degree philosophy to create an excellent service culture for you and your team.

      Learn More
    2. Who Put a Lizard in My Lasagna? Paperback* – *All paperback orders will require 5 business days for processing before shipping.* Change Your Attitude, Change Your Life

      $15.95

      “This book is an inspiration lightning bolt of attitude on every page.”–Anonymous

      Every page shares a bright and bold lesson of the importance of developing a positive attitude and persevering to take your life to the next level.

      Learn More
    3. The How of Wow! – Secrets Behind World Class Service

      $15.95 As low as: $11.00

      “Lots of great ideas to keep you on the top of your game in business.”–Chris

      When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

      Learn More
    4. Create a lasting service culture that is both simple, effective, and has "wowed" customers.

      Learn More
    5. The $6,000 Egg – The 10 New Golden Rules of Customer Service

      $15.95 As low as: $11.00

      "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life." – Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

      Approach each of your interactions as an opportunity to forge strong ties and see your reputation rise from mediocre to stellar in no time.

      Learn More
    6. 212 The Extra Degree (Paperback* and eBook only) – *All paperback orders will require 5 business days for processing before shipping.* Extraordinary Results Begin with One Small Change

      “212 is the motto of my business and I make sure it is evident on every job.”–Anonymous

      At 211°, water is hot. At 212°, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree in life makes the difference.

      Learn More
    7. Stress Is a Choice – 10 Rules to Simplify Your Life

      $15.95 As low as: $11.00

      “Such a good book that we use in our Leadership Training Programs, I purchase large quantities for our classes.” — Kathy from Dearborn Michigan

      If you feel like your stress levels are off the charts, author David Zerfoss has a new perspective for you that can change your life.

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    8. Half-Full – Your Perception Becomes Your Reality

      $15.95 As low as: $11.00

      “Helped in changing my perception… which I was holding onto for a long time.”–Yogesh Vaghani

      Make your perception of the world the reality that brings you closer to your goals.

      Learn More
    9. 212 Service Customized Paperback Book – The 10 Rules for Creating a Service Culture

      $19.99 As low as: $7.99

      Now with unique personalization, employ the extra degree philosophy to create an excellent service culture for you and your team.

      Learn More
    10. The Simple Truths of Service Customized Paperback Book – Inspired by Johnny the Bagger

      $19.99 As low as: $7.99

      Now with unique personalization, one simple change can completely transform the culture, and the trajectory, of your business.

      Learn More
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