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    Improve Customer Service

    Improve Customer Service

    Find inspiring ideas for your next customer service training with our customer service works. Our books on customer service can help across the spectrum of service. Use a specific title as a boost of inspiration for your team, or use the books as a takeaway from the training to help instill the idea that great customer service is an important part of your business.

    Use Simple Truths customer service books to: 

    • Build a culture that "wows" your customers
    • Learn how to make a lasting impression on clients and customers
    • Discover how service principles apply to all aspects of life
    • Create an organization customers will rave about
    1. 212 Service – The 10 Rules for Creating a Service Culture

      $15.95 As low as: $11.00

      “Most of our questions are answered by this simple philosophy.”–Bill Danner

      Employ the extra degree philosophy to create an excellent service culture for you and your team.

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    2. The 9 1/2 Principles of Innovative Service

      $15.95 As low as: $11.00

      “Makes you start thinking about what can we do better to serve our clients and make a lasting impression on them.”–Barry

      An engaging instruction manual and inspirational guide for making service an experience that causes your customers to swoon, smile, and sing your praises.

      Learn More
    3. The How of Wow! – Secrets Behind World Class Service

      $15.95 As low as: $11.00

      “Lots of great ideas to keep you on the top of your game in business.”–Chris

      When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

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    4. Create a lasting service culture that is both simple, effective, and has "wowed" customers.

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    5. The $6,000 Egg – The 10 New Golden Rules of Customer Service

      $15.95 As low as: $11.00

      "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life." – Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

      Approach each of your interactions as an opportunity to forge strong ties and see your reputation rise from mediocre to stellar in no time.

      Learn More
    6. Attitude Is Everything – Ten Rules For Staying Positive

      $15.95 As low as: $11.00

      “Fun, creative, motivating, and inspiring.”–Anonymous

      Attitudes are contagious. Is yours worth catching? Build a happier you!

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    7. The Power of Attitude

      Special Price $10.00

      Regular Price: $15.95

      “It is sure to pick anyone up who is feeling down.”–Christine Moyer

      Manage your energy levels, reduce your stress, and attack your fears with the power of attitude!

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    8. The Power of Positive Doing – Getting Good at Getting Results

      Special Price $12.00

      Regular Price: $15.95

      As low as: $11.00

      “Each page of this book spoke to me and just reaffirmed what actions I need to take in my life.”–Kim

      You can actually change your thoughts and attitudes by taking positive ACTION, no matter what you’re thinking or feeling!

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    9. 212 The Extra Degree (Paperback* and eBook only) – *All paperback orders will require 5 business days for processing before shipping.* Extraordinary Results Begin with One Small Change

      “212 is the motto of my business and I make sure it is evident on every job.”–Anonymous

      At 211°, water is hot. At 212°, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree in life makes the difference.

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    10. The 100/0 Principle – The Secret of Great Relationships

      Special Price $10.00

      Regular Price: $15.95

      “A…universal application for personal and professional relationships.”–Thomas Morgan

      Much of your life’s satisfaction comes down to the quality of your relationships. Employ the 100/0 principle to improve these relationships exponentially.

      Learn More
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