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    August 2009

    May You Be Blessed Today!

    August 31, 2009 8021 Views

    Bless you is more than something you say after a sneeze. Wishing that others would be blessed means hoping that their basic needs are taken care of, they would find joy, their dreams are one step closer to being realized, and more.

    That is why Kate Nowak wrote her book, May You Be Blessed . Her sincere desire was to help other appreciate one another and life. We wish the same for you, that you would be blessed by this video:

    Is there someone that you would like to bless today? Share this video with them! How have you been blessed?

    Zig Ziglar on Goals... "Just You Wait, then I'll Get REALLY Busy"

    August 21, 2009 2331 Views

    Here's another gem from Zig Ziglar. Here he talks about those people (we either know one or we are one) who tell people, "just you wait, then I'll get REALLY busy." Watch to see what I mean:

    Now for those of you who are really taking this to heart, what kind of dreams and goals do you have? What might be stopping you from really getting busy working towards those dreams and goals?

    Secrets to Becoming a Champion

    August 14, 2009 1920 Views

    Today we have a special treat for you! Simple Truths proudly presents our newest book, Secrets of the World Class: Turning Mediocrity into Greatness. Steve Siebold, the author of our newest gem, has spent over 20 years interviewing champions, winners, and other top performers to bring you this manual on what it takes to be great. Please enjoy Secret 8: Professional Performers Don't Require Immediate Compensation.

    Most people are fully engaged in microwave thinking-a deep belief that compensation should immediately follow any effort. Champions are different. They believe every effor perform with good intention yields some form of compensation at some point. People become champions by perfecting their competencies until other people label them "champion." In most cases, this label took years of hard work and sacrifice to achieve, with little or no apparent compensation along the way.

    Many of the great ones were ridiculed and criticized for investing so many hours in the development of their core compentencies. Not swayed by amateur opinion, they pushed forward aggressively. This delayed gratification set the stage for all future battle plans for achievement in the mind of champions. When professional performers set a big goal, they are expecting a fight- and their past experience has preconditioned their minds for battle. When amateurs expect compensation, pros are just settling in for the fight. Their wilingness to delay gratification and compensation makes them more valuable in the marketplace.

    Action step for Today:

    Am I more interested in pleasure or gratification?

    Amateurs focus on pleasure-based activities that deliver short and sweet payoffs. Professionals focus on gratification-based activities that take longer to achieve but deliver long and deep payoffs. Into which category do you fall?

    If you would like to learn more about this book,click here. Share your thoughts about the answer to this question in our comments section!

    How Will You Spend Your Dash?

    August 10, 2009 3747 Views

    For it matters not, how much we own,
    the cars... the house... the cash.
    What matters is how we live and love
    and how we spend our dash.

    This excerpt from Linda Ellis's The Dash, a 36 line poem that has touched millions of lives around the world. No matter what struggles you are working through right now, I know that this poem encourages all of us, regardless of the situation, to make the most of today. Take a look at our movie, it combines beautiful photography with the resonant words of Linda's poem:

    What is important to you? What, at the end of your dash, will you look back and treasure? Go out and do that today, and let us know what happens!

    Simple Truths of Service

    August 5, 2009 2960 Views

    From the newsletter archives, we would like to bring back one of our favorite messages. From the book The Simple Truths of Service, please enjoy a story by Mac Anderson called "Inspired by Johnny the Bagger®":

    Barbara Glanz is a friend of mine who is a speaker and author. A few years ago, she spoke at a convention for a large grocery chain with over 3,000 people attending. Her talk was on creating memories for the customers so they would want to come back. At the end of her speech, she gave out her email address and phone number, and said, "If you have any great service stories, I'd like to hear them."

    Well, about a month later, Barbara gets a call from a young man who introduces himself as Johnny. He said,

    "Barbara, I heard what you had to say about service, and I like it! I'm just a bagger in the store and I have Down syndrome, but I wanted to think of a way I could make a difference. I decided that I like sayings, so each day I'm going to pick out one that I like, and my dad and I will print it out on the computer. I'll cut out the quote in strips and sign my name on the back of each one. The next day when customers come through, I'll just drop a strip right in their bags and say, 'I hope you enjoy my quote of the day.' What do you think, Barbara?"

    Barbara said, "Johnny, I think that's a wonderful idea!"

    A few weeks later, Barbara gets another call…this time from the store manager. He says,

    "Barbara, you won't believe what's happened at our store. I went out into the store and noticed that one line was three times longer than the others. I went to the back of the line and suggested that customers move to another checkout, and they wouldn't budge—they wanted to see Johnny's quote of the day! In fact, one lady said, 'I used to come here once a week, but now I come 2-3 times just to see the smile on Johnny's face when he drops in his favorite quote.'

    So the next day, I round up my team and tell them what Johnny has done to give our customers more than they expected. That afternoon, I see the lady in the floral department cutting off her broken flowers and pinning them on the elderly women in our store. Our guy in the meat department loves Snoopy, so he was putting his favorite Snoopy stickers on the packages, and talking to his customers.

    In fact, everybody in our store is finding creative ways to put their mark on service. We're having the time of our lives, and it seems like everyone in town is talking about us! And you know what, Barbara? It happened for one reason…Johnny decided to do something!"

    When it comes to service, we all have our unique gifts to give; however we'll never make the emotional connection with the customer unless it begins in our heart.

    You can watch the inspirational movie for this book, click here.


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