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    Chip Bell

    DR. CHIP BELL, a senior partner with the Chip Bell Group, is the author numerous national and international bestselling books and has served as consultant, trainer, or speaker to some of the most renowned brands in the world including Ritz-Carlton Hotels, Harley-Davidson, USAA, Cadillac, Chubb, Verizon Wireless, Hertz, Pfizer, Microsoft, GE, IBM, Accenture, Lockheed-Martin and Universal Orlando.

    Chip Bell is the founder of The Chip Bell Group and manages their office near Atlanta. Prior to starting the firm in early ‘80s, he was Director of Management and Organization Development for NCNB, now Bank of America. Dr. Bell holds graduate degrees in organizational psychology and human resource development from Vanderbilt University and the George Washington University.

     

     

    1. The 9 1/2 Principles of Innovative Service

      $15.95 As low as: $11.00

      “Makes you start thinking about what can we do better to serve our clients and make a lasting impression on them.”–Barry

      An engaging instruction manual and inspirational guide for making service an experience that causes your customers to swoon, smile, and sing your praises.

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