Where do you ship?

We ship to most international locations serviced by United Parcel Service (UPS). We do not ship to P.O. Boxes.

What methods are available and how long will it take for my order to arrive?

We ship United Parcel Service (UPS) Saver for International orders and United Parcel Service (UPS) Ground for orders shipping to the US and US Territories. Both methods are ground. If you need an expedited shipping method, please email us or call customer care for availability.

All orders are processed for shipment from our distribution center once a week. Orders placed by Monday midnight CST will ship on Tuesday. Any order placed on  Tuesday  will be processed for shipment the following Monday. All orders are subject to product availability. Please note: Delivery times are not guaranteed on international orders due to potential delays with customs procedures.

After your order is placed you will receive an email order confirmation. Please review and contact us if any changes need to be made. Changes cannot be made to orders once they have been processed in our warehouse.

When your order is processed in our warehouse you will receive an email shipment notification with tracking information. This email informs you that your order has been processed and will ship within 24 hours.

International shipping locations (excluding US and US Territories):

UPS Saver generally delivers to most international locations in 3-5 business days. Some locations may take longer.

International orders shipping to the US and US Territories:

UPS Ground delivers within 5 business days to most locations.

What are shipping and handling costs?

Shipping costs vary and are based on the shipping method you select, the weight of the order, the size of the order and the postal code destination.

UPS Saver includes brokerage fees, however, the customer is responsible for any additional import fees, duties, or taxes assessed by the destination country upon receipt of the package. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country, so please contact your local customs office for further information.

You can determine your shipping and handling charges before completing your order. Once the items are in the shopping cart, click on “determine shipping charges.”

Please contact us if you have further questions regarding shipping. Our business hours are Monday-Friday from 8AM to 5PM Central Standard Time.