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Customer Love Great Stories About Great Service
$15.95
$15.95

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product description

“Customer Service is not a department…it’s an attitude.”

How true it is! As much as we try to complicate what great service is…it’s really pretty simple. You notice I said simple, not easy.

If your organization’s goal is to create a lasting service culture…you’re going to love this book! It is filled with unforgettable true stories about individuals and companies who have “WOWED” their customers and turned them into raving fans! We guarantee that Customer Love by Mac Anderson will get the creative juices flowing and hopefully inspire you and your team to start your own collection of customer love stories.

Mac Anderson’s books have sold over two million copies with a writing style that is so simple, yet so engaging. This one is a must-read for every member of your team. It is also a great way to thank your best customers, while reinforcing your commitment to serve their needs.

  • Details:
  • Format: Hard Cover
  • Trim Size: 6.5" x 6.5"
  • Page Count: 128
  • Video Run Time: 2 mins 43 secs
  • eBook Format: .epub
  • Audio Format: mp3

Videos

About Author

MAC ANDERSON is the founder of Simple Truths and Successories, Inc., the leader in designing and marketing products for motivation and recognition. These companies, however, are not the first success stories for Mac. He was also the founder and CEO of McCord Travel, the largest travel company in the Midwest, and part owner/VP of sales and marketing for Orval Kent Food Company, the country's largest manufacturer of prepared salads.

His accomplishments in these unrelated industries provide some insight into his passion and leadership skills. He also brings the same passion to his speaking where he speaks to many corporate audiences on a variety of topics, including leadership, motivation, and team building. Mac has authored or co-authored twenty-two books that have sold over three million copies. His titles include: Change is Good…You Go First, Charging the Human Battery, Customer Love, Finding Joy, Habits Die Hard, Leadership Quotes, Learning to Dance in the Rain, 212º: The Extra Degree, 212º Service, 212º Leadership, Motivational Quotes, One Choice, The Best of Success, The Nature of Success, The Power of Attitude, The Power of Kindness, The Essence of Leadership, The Road to Happiness, The Dash, Things That Grab Your Heart and Won’t Let Go, To a Child, Love is Spelled T-I-M-E, You Can’t Send a Duck to Eagle School, What’s the Big Idea?

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