The Simple Truths of Service w/DVD

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Purchase The Simple Truths of Service w/DVD

Reinforce your service culture.

The Simple Truths of Service
Hardcover, 64 pages, 6.75" square
By Ken Blanchard & Barbara Glanz
DVD Movie Included

An unforgettable true story about a young man with Down's Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect.

Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization.

Ways to Use: Reinforce values, gift for new employees, corporate gift to clients.

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Quantity Discounts on the Book and DVD

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2 - 10
11 - 25
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101 + Unit Price
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$15.00

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Purchase The Simple Truths of Service w/DVD

SKU: BD-2030

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