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Improve Customer Service

Improve Customer Service

Improve Customer Service


An excellent customer service experience can make all the difference for your customers and clients. Our books on customer service can help with training and improving all areas of customer service. Find inspiring ideas for your next customer service training, or use the books as a takeaway from the training to help instill the idea that great customer service is an important part of your business.

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  1. The Simple Truths of Service

    “The simplest way to explain great customer service.”–Laura

    If you want to succeed, it’s time to get creative about customer service and reshape the culture around serving the customer.

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  2. The $6,000 Egg

    “Details how the right type and kind of service can work for you in all aspects of life.”–Rick

    Approach each of your interactions as an opportunity to forge strong ties and see your reputation rise from mediocre to stellar in no time.

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  3. 212 Service

    “Most of our questions are answered by this simple philosophy.”–Bill Danner

    Employ the extra degree philosophy to create an excellent service culture for you and your team.

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  4. The How of Wow!

    “Lots of great ideas to keep you on the top of your game in business.”–Chris

    When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

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  5. Secrets of the World Class

    “I’ve read many larger books with only a fraction of what is offered in this masterpiece.”–Barb

    Discover the top mental toughness secrets of champions and the psychology of peak performance.

    Special Price $10.00

    Regular Price: $15.95

    As low as: $7.49
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  6. The 9 1/2 Principles of Innovative Service

    “Makes you start thinking about what can we do better to serve our clients and make a lasting impression on them.”–Barry

    An engaging instruction manual and inspirational guide for making service an experience that causes your customers to swoon, smile, and sing your praises.

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  7. Customer Love

    Create a lasting service culture that is both simple, effective, and has "wowed" customers.

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  8. The 100/0 Principle

    “A…universal application for personal and professional relationships.”–Thomas Morgan

    Much of your life’s satisfaction comes down to the quality of your relationships. Employ the 100/0 principle to improve these relationships exponentially.

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  9. The I in Team

    “Filled with ideas for building great creative teams.”–Bill Patterson

    Unearth the misperceptions about teamwork and transcend independent thinking by unleashing interdependent power.

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