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Improve Customer Service

Improve Customer Service

Find inspiring ideas for your next customer service training with our customer service works. Our books on customer service can help across the spectrum of service. Use a specific title as a boost of inspiration for your team, or use the books as a takeaway from the training to help instill the idea that great customer service is an important part of your business.

Use Simple Truths customer service books to: 

  • Build a culture that "wows" your customers
  • Learn how to make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  1. The Simple Truths of Service – Inspired by Johnny the Bagger

    Special Price $8.00

    Regular Price: $15.95

    “The simplest way to explain great customer service.”–Laura

    If you want to succeed, it’s time to get creative about customer service and reshape the culture around serving the customer.

    Learn More
  2. The $6,000 Egg – The 10 New Golden Rules of Customer Service

    Special Price $10.00

    Regular Price: $15.95

    “Details how the right type and kind of service can work for you in all aspects of life.”–Rick

    Approach each of your interactions as an opportunity to forge strong ties and see your reputation rise from mediocre to stellar in no time.

    Learn More
  3. 212 Service – The 10 Rules for Creating a Service Culture

    Special Price $10.00

    Regular Price: $15.95

    “Most of our questions are answered by this simple philosophy.”–Bill Danner

    Employ the extra degree philosophy to create an excellent service culture for you and your team.

    Learn More
  4. 5 Stars – Building High Ratings and High Trust in the Digital Age

    Special Price $10.00

    Regular Price: $15.95

    Build consumer trust and brand influence using technology and media.

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  5. The How of Wow! – Secrets Behind World Class Service

    Special Price $8.00

    Regular Price: $15.95

    “Lots of great ideas to keep you on the top of your game in business.”–Chris

    When was the last time you were "wowed" by service? Develop lasting relationships in your customer base.

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  6. Secrets of the World Class – Turning Mediocrity into Greatness

    Special Price $10.00

    Regular Price: $15.95

    “I’ve read many larger books with only a fraction of what is offered in this masterpiece.”–Barb

    Discover the top mental toughness secrets of champions and the psychology of peak performance.

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  7. The 9 1/2 Principles of Innovative Service

    Special Price $10.00

    Regular Price: $15.95

    “Makes you start thinking about what can we do better to serve our clients and make a lasting impression on them.”–Barry

    An engaging instruction manual and inspirational guide for making service an experience that causes your customers to swoon, smile, and sing your praises.

    Learn More
  8. Customer Love – Great Stories About Great Service

    Special Price $8.00

    Regular Price: $15.95

    Create a lasting service culture that is both simple, effective, and has "wowed" customers.

    Learn More
  9. The 100/0 Principle – The Secret of Great Relationships

    Special Price $10.00

    Regular Price: $15.95

    “A…universal application for personal and professional relationships.”–Thomas Morgan

    Much of your life’s satisfaction comes down to the quality of your relationships. Employ the 100/0 principle to improve these relationships exponentially.

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  10. The I in Team – Missing Ingredients for Team Success

    Special Price $10.00

    Regular Price: $15.95

    “Filled with ideas for building great creative teams.”–Bill Patterson

    Unearth the misperceptions about teamwork and transcend independent thinking by unleashing interdependent power.

    Learn More

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