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Teamwork

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Inspiring change using the 100/0 Principle

June 22, 2011 44 Views

Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of your life what will really matter? Five words...the quality of your relationships.

So here's the question: If your relationships are the most important part of your life, what are you doing to make them all they can be?

The 100/0 Principle may be the most important book you'll ever read.

For me, it ranks in the top 3...ever! The message is truly life-changing.

You've probably heard me say, it's not what you say, but how you say it, that turns the switch from "off" to "on." In fact, our book,212°...The Extra Degree, is a great example of that, but...The 100/0 Principle is even better. The examples, the stories, the quotes provoke many "a-ha" moments. Simply put, this is a book that can make your marriage better and greatly improve your relationships with family members, friends, co-workers and...even your boss.

Here's a brief excerpt from The 100/0 Principle. Enjoy!

What is the most effective way to create and sustain great relationships with others? It's The 100/0 Principle: You take full responsibility (the 100) for the relationship, expecting nothing (the 0) in return.

Implementing The 100/0 Principle is not natural for most of us. It takes real commitment to the relationship and a good dose of self-discipline to think, act and give 100 percent.

The 100/0 Principle applies to those people in your life where the relationships are too important to react automatically or judgmentally. Each of us must determine the relationships to which this principle should apply. For most of us, it applies to work associates, customers, suppliers, family and friends.

  • STEP 1 - Determine what you can do to make the relationship work...then do it. Demonstrate respect and kindness to the other person, whether he/she deserves it or not.
  • STEP 2 - Do not expect anything in return. Zero, zip, nada.
  • STEP 3 - Do not allow anything the other person says or does (no matter how annoying!) to affect you. In other words, don't take the bait.
  • STEP 4 - Be persistent with your graciousness and kindness. Often we give up too soon, especially when others don't respond in kind. Remember to expect nothing in return.

At times (usually few), the relationship can remain challenging, even toxic, despite your 100 percent commitment and self-discipline. When this occurs, you need to avoid being the "Knower" and shift to being the "Learner." Avoid Knower statements/ thoughts like "that won't work," "I'm right, you are wrong," "I know it and you don't," "I'll teach you," "that's just the way it is," "I need to tell you what I know," etc.

Instead use Learner statements/thoughts like "Let me find out what is going on and try to understand the situation," "I could be wrong," "I wonder if there is anything of value here," "I wonder if..." etc. In other words, as a Learner, be curious!

Principle Paradox


This may strike you as strange, but here's the paradox: When you take authentic responsibility for a relationship, more often than not the other person quickly chooses to take responsibility as well. Consequently, the 100/0 relationship quickly transforms into something approaching 100/100. When that occurs, true breakthroughs happen for the individuals involved, their teams, their organizations and their families.

Pulling Together for Teamwork Success...

March 15, 2011 20 Views

Peter Drucker, the legendary management consultant and author says this about teamwork:

"The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we;" they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit...This is what creates trust, what enables you to get the task done."

The bottom line is that it's easy for any organization to say..."we value teamwork." However, saying it versus committing to the principles to grow it can be two different things.

And that's what Pulling Together is all about! Author John Murphy presents the ten rules for high performance teams in an engaging way that every person in your organization can understand.

John is a highly recognized author (7 books), speaker and management consultant who has helped some of the world's leading organizations create environments that value and reward teamwork.

Today, I'd like to share on excerpt from John's Rule #1...Put the team first. Enjoy!

At the center of every high performance team is a common purpose - a mission that rises above and beyond each of the individual team members. To be successful, the team's interests and needs come first. This requires "we-opic" vision ("What's in it for we?"), a challenging step up from the common "me-opic" mind-set. Effective team players understand that personal issues and personality differences are secondary to team demands. This does not mean abandoning who you are or giving up your individuality. On the contrary, it means sharing your unique strengths and differences to move the team forward. It is this "we-opic" focus and vision - this cooperation of collective capability - that empowers a team and generates synergy. Cooperation means working together for mutual gain - sharing responsibility for success and failure and covering for one another on a moment's notice. It does not mean competing with one another at the team's expense, withholding important data or information to be "one up" on your peers, or submitting to "groupthink" by going along so as not to make waves. These are "rule breakers," that are direct contradictions to the "team first" mind-set. High performance teams recognize that it takes a joint effort to synergize, generating power above and beyond the collected individuals. It is with this spirit of cooperation that effective teams learn to capitalize on individual strengths and offset individual weaknesses, using diversity as an advantage. Effective teams also understand the importance of establishing cooperative systems, structures, incentives and rewards. We get what we inspect, not what we expect. Think about it. Do you have team job descriptions, team performance reviews and team reward systems? Do you recognize people by pitting them against standards of excellence, or one another? What are you doing to cultivate a team-first, cooperative environment in this competitive, "me-opic" world? To embrace the team-first rule, make sure your team purpose and priorities are clear. What is your overall mission? What is your game plan? What is expected of each team member? How can each member contribute most effectively? What constants will hold the team together? Then stop and ask yourself, are you putting the team first?

Pulling Together captures the essence of teamwork better than any book I've read. It takes what can be a complex topic and presents the ten rules in a way that anyone can understand. If you have each member of your team read it, and then discuss how each rule applies to your organization, your chances of "pulling together" will be greatly improved!


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