Our goal is to process and ship all in-stock products the Monday following the day your order is placed.

We do not process shipments or deliver orders on holidays, Saturday and Sunday.
Once your order is successfully processed and if no item within your order is on backordered status, then your order will ship on time as stated above.

For orders that contain backordered items:
For International orders that contain backordered items, the order will not ship from our distribution center until we have all items in stock. This is to minimize the costs of multiple shipments and to avoid unnecessary additional delays in customs.

Overall shipping costs vary based on the shipping destination location and the size and weight of the package(s) for the order. Please note that our shipping rates are real-time rates set by the respective carrier. Additional shipping and handling charges may be added for large orders.

You can determine your estimated shipping charges before completing the order section by simply selecting your products and then under the shopping cart, select “Please determine my shipping charges”. On our website, your shipping cost is also tallied when you go to the final order confirmation page.

For specific shipping costs beyond those available on our site, please contact Customer Care and we will be happy to assist you with shipping methods and pricing. Note: Should you refuse delivery of your order, you will still be responsible for any shipping fees incurred on your behalf.

No. At this time we do not ship to P.O. Boxes both in the U.S. and Internationally.

Normally yes, however shipping and handling charges will apply to each different shipping address. On occasion, there are limitations with certain shipping promotions.

• Orders are processed for shipment every Monday.
• The customer is responsible for all additional shipping costs that may occur from an incorrect address provided at the time of the order or if the shipment is refused by the customer and returned to Simple Truths.
• If a package is returned to us without reason, we will contact you via email and/or telephone to resolve the issue in a timely fashion.Simple Truths does not pay for International duty taxes. If a shipment incurs any such charges the customer is responsible.